The clothes
What do you sell?
Graphic tees, long sleeves, hoodies and sweatshirts, jerseys, knit cardigans and sweaters, shirts, jackets, and pants and shorts. The material and size options are listed on each product page.
Are the photos of the real item?
Product photos show the item as listed. Colors on screen can differ a little from the finished piece. If something arrives clearly different from the photos, it counts as a wrong item and we replace or refund it.
Can I order a custom design or name?
No. We sell the designs and sizes on the site.
Sizes
How do I pick a size?
Measure a piece you already like and compare it with the size chart on the product page. Oversized and washed tees run big on purpose, and knit cardigans use combined sizes such as Small/Medium. The size and care guide walks you through it.
What if it does not fit?
Exchange it or return it within 30 days of delivery. We send a prepaid label.
Making and shipping
Where is it made?
In China. Each item is made or printed to order by our production partners there, then shipped to you with tracking. It is an imported product.
How long until it arrives?
Making takes 3 to 5 business days. Shipping from China to your door takes 8 to 12 business days. Together, plan on 11 to 17 business days from the day you order. Orders placed after 5:00 PM Arizona time (MST, no daylight saving) count as the next business day.
What does shipping cost?
Standard shipping is free on every order to all 50 states, Washington, DC, and Puerto Rico. We do not ship to APO/FPO/DPO addresses, US territories other than Puerto Rico, PO boxes, or addresses outside the United States.
Will I get tracking?
Yes. The tracking number is emailed to you when the item leaves the production facility.
Will I pay customs or any fee on delivery?
No. We pay the import duties and customs fees. Any sales tax that applies is shown at checkout. Nothing is due when it arrives.
Cancellations, returns and exchanges
Can I cancel?
Yes, within 12 hours of placing the order. After that production has started and we cannot stop it. Email us with CANCEL in the subject line.
Can I return it?
Yes, within 30 days of delivery, as long as it is unworn, unwashed, and has its tags and original packaging. We send you a prepaid return label, so return shipping is free even if you simply changed your mind. There is no restocking fee. Details are in Returns and refunds.
Where do returns go?
To our returns center in Coppell, Texas, after you email us for authorization. Never to our Richmond mailing address.
How long until I see the refund?
We issue it within 7 business days after the return arrives at the returns center. Your bank then takes 3 to 10 business days to post it.
What if it arrives damaged or with a printing flaw?
Email two photos within 30 days of delivery. We replace it or refund it, and you do not pay to send it back.
Contact
Can I call you?
Yes: +1 832-417-6039, Monday to Friday, 9:00 AM to 5:00 PM Eastern Time. For a damaged item, email is faster because you can attach photos. A person answers email within 1 business day.
Contact details
Email: support@inspireprintglobalpte.online
Phone: +1 832-417-6039, Monday to Friday, 9:00 AM to 5:00 PM Eastern Time
Mailing address: VERDAN FULFILLMENT LLC, 212 N 2nd St Ste 100, Richmond, KY 40475 (mailing address, not a store, and not where returns go)
Returns center: 850 North Lake Dr, Coppell, TX 75019